Important Announcement: Legendary Tokens Exploit

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David [Hi-Fi] Moore
David [Hi-Fi] Moore Posts: 2,872 Site Admin
edited December 2015 in MPQ General Discussion
Hello everyone,

We are aware of an increase in players using an exploit involving Legendary tokens. We're updating Marvel Puzzle Quest to address this issue as quickly as we can.

Be advised that accounts that have engaged in the exploit are easily uncovered. We are flagging accounts that have participated in the exploit and action is being taken (including the removal of game accounts ("Sandboxed") from the general population).

This is an unfortunate situation and we'd like to extend an apology to our loyal players that were adversely affected by this.

Thank you.

D3 Go! & Demiurge

*Note: If your account has been flagged and you have questions regarding the process - please contact Customer Support here: www.d3go.com/mpq-support
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Comments

  • Ducky
    Ducky Posts: 2,255 Community Moderator
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    Let the banhammer fall swiftly and justly!
  • Cabol
    Cabol Posts: 184 Tile Toppler
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    It takes a special type of stupid to A) think this wouldn't be caught quickly and B) not think they would get banned/sandboxed ASAP.

    Serves them right.
  • Thank you for taking up action against these cheaters and this super hot issue.

    However, if some exploiters are still able to escape from ban hammer and roam around to compete freely due to having spent as whales, I see no point for me to keep playing. I sincerely hope that you guys do not let monetary power blind you before taking proper measure against exploiters.
  • vudu3
    vudu3 Posts: 940 Critical Contributor
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    Anyone know details on the exploit? Just curious. icon_rolleyes.gif
  • The Bob The
    The Bob The Posts: 743 Critical Contributor
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    I felt a great disturbance in the rankings, as if hundreds of voices suddenly cried out in terror and were suddenly silenced.
  • The Bob The
    The Bob The Posts: 743 Critical Contributor
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    I felt a great disturbance in the rankings, as if hundreds of voices suddenly cried out in terror and were suddenly silenced.

    Also, I never before noticed that this quote includes "suddenly" twice. I love ya, George Lucas, but you're a hacky goofball sometimes.
  • Tarouza
    Tarouza Posts: 101 Tile Toppler
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    Kind of curious why the discussion thread was deleted? Seemed like a legitimate topic to discuss that mattered to a lot of people
  • Jellybat
    Jellybat Posts: 28 Just Dropped In
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    Great post 2x The Bob The. Very apropos & a great writer of dialogue, Lucas is not.
  • TxMoose
    TxMoose Posts: 4,319 Chairperson of the Boards
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    if only action would happen fast enough where I had a shot at t50 season, but it won't be that swift.
  • DubbaHuss
    DubbaHuss Posts: 110 Tile Toppler
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    What's the penalty short of sandboxing HiFi? The way that staement is worded leaves punishment open to interpretation.
  • Jellybat
    Jellybat Posts: 28 Just Dropped In
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    Hoping the BanHammer is blind.
  • fmftint
    fmftint Posts: 3,653 Chairperson of the Boards
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    How long has this exploit been going on? Surely not just the last 3 months, I'd bet since 4☆s were bumped to 25%
  • The Bob The
    The Bob The Posts: 743 Critical Contributor
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    Jellybat wrote:
    Great post 2x The Bob The. Very apropos & a great writer of dialogue, Lucas is not.

    I see what you did there, Master Jellybat.
  • lukewin
    lukewin Posts: 1,356 Chairperson of the Boards
    edited December 2015
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    "David wrote:
    Moore"]
    We are aware of an increase in players using an exploit involving Legendary tokens. We're updating Marvel Puzzle Quest to address this issue as quickly as we can.

    Be advised that accounts that have engaged in the exploit are easily uncovered.

    I'm glad that action is being taken, but going by the phrasing, it took an increase of players using the exploit to get around to punishing accounts, even though the accounts that engaged in the exploit are easily uncovered. Why not just easily uncover the accounts engaging in the exploit and ban them as it happened, as opposed to waiting for an increase of players using it?
  • Flare808
    Flare808 Posts: 266
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    TxMoose wrote:
    if only action would happen fast enough where I had a shot at t50 season, but it won't be that swift.

    Sandboxing is already happening at this moment- I was in third for the season behind Noobulator and someone else. Woke up yesterday in second with Noob in first. Not sure how quickly they'll catch everyone, but the banhammers have been swinging.
  • fmftint
    fmftint Posts: 3,653 Chairperson of the Boards
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    lukewin wrote:
    "David wrote:
    Moore"]
    We are aware of an increase in players using an exploit involving Legendary tokens. We're updating Marvel Puzzle Quest to address this issue as quickly as we can.

    Be advised that accounts that have engaged in the exploit are easily uncovered.

    I'm glad that action is being taken, but going by the phrasing, it took an increase of players using the exploit to get around to punishing accounts, even though the accounts that engaged in the exploit are easily uncovered. Why not have just easily uncover the accounts engaging in the exploit and ban them as it happened, as opposed to waiting for an increase of players using it?
    Because there needs to be an appearance that you can win, despite the odds being against you, for people to keep buying in. Casinos oporate on the same philosophy
  • jtmagee
    jtmagee Posts: 158 Tile Toppler
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    Call them out on here. Serves them right.
  • I just want to know how people discover these glitches, these "exploits" in the game.

    I understand how it can be fun opening a bunch of tokens and maxing 5*, but still no excuse. Also, there's no need to call anyone out on the forums. Just let it be and move on.
  • Punisher5784
    Punisher5784 Posts: 3,837 Chairperson of the Boards
    edited December 2015
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    Lesson be told, if you cheat then you play in the sandbox all by yourself! No friends allowed to see you with all your toys icon_lol.gif

    Austin-Playing+alone+in+the+sandbox
  • Ruinate
    Ruinate Posts: 528 Critical Contributor
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    fmftint wrote:
    lukewin wrote:
    "David wrote:
    Moore"]
    We are aware of an increase in players using an exploit involving Legendary tokens. We're updating Marvel Puzzle Quest to address this issue as quickly as we can.

    Be advised that accounts that have engaged in the exploit are easily uncovered.

    I'm glad that action is being taken, but going by the phrasing, it took an increase of players using the exploit to get around to punishing accounts, even though the accounts that engaged in the exploit are easily uncovered. Why not have just easily uncover the accounts engaging in the exploit and ban them as it happened, as opposed to waiting for an increase of players using it?
    Because there needs to be an appearance that you can win, despite the odds being against you, for people to keep buying in. Casinos oporate on the same philosophy


    False. Bans are done in waves so they can catch them all. If word got out that they were banning people one at a time, it gives cheaters a heads up that that the Devs know what is going on. You carefully watch the cheaters, have a fix lined up, and then ban them all at once. It also sends a stronger message to the rest of the players.
    Tarouza wrote:
    Kind of curious why the discussion thread was deleted? Seemed like a legitimate topic to discuss that mattered to a lot of people

    The other thread was deleted because the OP pretty much spelled out how the exploit was done. That was dumb.